Privacy Policy

Last updated: January 9, 2026

This Privacy Policy describes how SSAlert ("we", "us", or "our") collects, uses, and protects your personal information when you use our Telegram bot and related services.

1. Information We Collect

We collect the following types of information:

• Telegram User Data: Your Telegram user ID, username, first name, and language preference. This information is provided by Telegram when you interact with our bot.
• Filter Preferences: Search criteria you set up, including categories, locations, price ranges, and other filter parameters.
• Payment Information: When you subscribe to a paid plan, payment is processed by Stripe. We receive confirmation of payment status but do not store your credit card details.
• Usage Data: Information about how you use our service, including filters created, notifications sent, and interaction patterns.

2. How We Use Your Information

We use your information to:

• Provide and maintain our notification service
• Process your subscription payments
• Send you notifications about new listings matching your filters
• Communicate with you about your account and service updates
• Improve our service and develop new features
• Comply with legal obligations

3. Data Storage and Security

Your data is stored on secure servers located in the European Union. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Stripe: Our payment processor, to handle subscription payments. Stripe's privacy policy: stripe.com/privacy
• Telegram: As required for bot functionality. Telegram's privacy policy: telegram.org/privacy
• Legal Authorities: When required by law or to protect our rights

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your data

To exercise these rights, contact us at [email protected].

6. Cookies

Our website uses minimal cookies for essential functionality only. We do not use tracking or advertising cookies.

7. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Telegram: @sslvalert_bot
• Address: Floras iela, Jelgava, Latvia